Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
1. When can I receive a package after the payment?
Processing Time: After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.
2. What shipping method ragazzacool use?
ragazzacool partners with major international shipping companies such as DHL, UPS, ePacket, AESS and EMS to offer.
3. Shipping Charge
The Shipping is calculated based on the product and your region when you check out.
4. How to track my order?
Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link
If customize item sold less than 5 pieces within 72 hours, the presale will be stopped, and we will refund you within 3-5 days.
Receiving time = Customize time + Processing time + Shipping time.
Customize items discount up to 50% OFF.
Customize items will be shipped out within processing time after the custom design period.